Will support you for ever, check Support method(Email us or Skype) from: HERE
- If you have any questions or concerns,please refrain from returning our products directly, as we need to sell 4 or 5 kits to catch the loss back....
Any question is good question, Any requirement is good requirement, just contact us freely.
Can provide/exchange new components freely(lock/controller/Power Unit/Exit button.etc.)，just tell us freely.
Frequently Asked Question(Read Firstly):
Lock Force is not enough and need get MAXIMUM Force , reason is: Armature Plate installed too tight; recommend loosen the Armature Plate screws a little so that the plate can swing a little, check from chapter 2 of this link: https://beseencontrol.com/maglock.html
Use what wire for the connection? Normally use cat-6e 24awg cable is ok for this system wire.
We have step by step video and diagram for each component wire. Some customer don't want to watch video, can check below Chapter 2 for manual.
We bring value to a lot projects during the past 20 years, also save a lot cost for many customers. If any problem, please don't return directly, that will bring big loss to me. I do support with my heart, Contact me for solution.
The Remote Receiver is already built inside power supply unit, and we did code pair before the shipping. So just follow above, power on and can use directly, VERY EASY.
If press the remote, the lock is not open, need to check:
Do you stand too far away fromthe power supply unit? the remote receiver module is built in power unit, so suggest installing the power unit near to the door/lock.
If need to sync code, sync code, easy and quick, follow below video:
