Support you about the Security System

In the email, please include your order number or the product link, then can proivde support more efficiently.

1.We will support you for ever with our 20 years experience.

2.Any question is good question, any your requirement is good requirement.

3.Please refrain from returning our products directly,  as we need to sell 4 or 5 kits to catch the loss back....

• Any requirement is good requirement, just tell us freely.
• Can provide/exchange new components freely(lock, reader .etc.)，just tell us.

About our Support Methods:

1. If you prefer email, will do email support. Can send email to:    be.seen@hotmail.com

2. Do you have Facetime? if so, we can do facetime video call support.

3. If you want phone call support, We can call you(Please tell us your phone number)

4. If you have MicroSoft Teams, we can do teams live video call/Live Support from:

Please plan the live support time in advance.

https://teams.live.com/meet/931023150967?p=AMMi0BdXrv5QktLAEk

5. Can do whatsAPP video Call support, please tell us your whatsAPP phone number.

6. Can do skype live support, Can add our skype:  pablochen.1996 (there is a dot before 1996)

7. Most efficient support way: Also can do Live Remote support to remotely connect to your computer to guide you, to provide live training and support for you(Let's schedule a time in advance).

Please use below tool for efficient support, Let's do remote live support and Several Minutes can solve problem:

download the remote support tool from below(this tool is free):

https://dl.todesk.com/windows/ToDesk_Lite.exe

run it directly and send me the device ID and the Temporary password

So that I can connect to your computer/laptop to do live support. Several Minutes can solve problem.

By giving us the opportunity to assist you, we can add substantial value to your project and help you save significantly.