Instruction for you about the Control System

How To Support you

Will support you for ever, check Support method(Email us or Skype) from: HERE

- If you have any questions or concerns,  please refrain from returning our products directly, as we need to sell 4 or 5 kits to catch the loss back....

• Any question is good question, Any requirement is good requirement, just contact us freely.
• Can provide/exchange new components freely(lock/controller/Power Unit/Exit button.etc.)，just tell us freely.

Frequently Asked Question(Read Firstly):

1. Lock Force is not enough and need get MAXIMUM Force , reason is: Armature Plate installed too tight;  recommend loosen the Armature Plate screws a little so that the plate can swing a little, check from chapter 2 of this link: https://beseencontrol.com/hpatrol/Maglock-FAQ-Guide.pdf
2. Use what wire for the connection? Normally use cat-6e 24awg cable is ok for this system wire.
3. We have step by step video and diagram for each component wire.
4. We bring value to a lot projects during the past 20 years, also save a lot cost for many customers. If any problem, please don't return directly, that will bring big loss to me. I do support with my heart, Contact me for solution.

Video and Materials Link:

1. For how to wire the system, please check below wire video:

https://vimeo.com/803003157/d5ef901ca8

2. For the Detail programming Video,  check from below video:

https://vimeo.com/802978133/67419c3373

3. Wire detail Diagram  check from HERE. 

4. For the Detail programming Manual,  check from HERE.

Lock Install:

1. Check the Magnetic lock install video and How to Get Maximum Force from Here.

I will support you for ever with my nearly 20 years experience.

1. If you prefer email, I will do email support.

2. If you want phone support, I can call you( Please tell me your phone number or whatsAPP number for video call support.)

3. Also can do teamviewer support to remotely connect to your computer to guide you, to provide live training and support for you.