Instruction for you about the Fingerprint

My Help To You

If you have any problem, please contact me freely, I am responsible seller. You can ask support from me by below ways:

  1. Send email to me, This is the highly recommended way. My mail box is: xychen1996@gmail.com

    Most problem or questions can be addressed by below information, Please check carefully. For the frequently questions, Please go to FAQ.

 

Initial Procedure for you to start

Download Software (Support WinXP/2000/Vista/Win7 32bit/win7 64 bit .etc.)

1. Never install the software in your computer before? download the latest full software from: HERE.

2. Download the usb driver from: HERE.

Download Hardware Manuals

1. Hardware manual from: HERE.

2. Important, the best method to punch finger:

1) Better to use the Thumb finger, it's easier for recognition
2) Touch the forehead to increase oily level of the finger.
3) punch a little harder strength
4) punch a little long time
5) Make you finger dry and clean

Download Software Manuals

1. You can download Quick software Guide from HERE.

2. You can download FULL software Manual from HERE.

FAQ

  1. When register finger, why "Enroll failed! Enroll again" . Answer: When you enroll, Please punch the same finger for 3 times, not use three different fingers
  2. What's the software account and password? the account is: system and there is no password
  3. When I punch finger, the screen display "Please press in/out Key" , why? Answer: select direction(in or out ) firstly, please press up/down key to select direction